Privacy policy

This policy describes how Omichan (“we”) handles information when you use our website, dashboard, and AI chatbot services. By using the Service, you acknowledge that you have read this policy.

Account information: when you sign in with Google or another supported method, we may receive basic identifiers from the provider (e.g. email, display name) as you authorize.

Usage data: content you upload (documents, bot settings), messages sent through the widget, and technical logs needed to operate and secure the Service (e.g. IP address, device type, timestamps), as permitted by law.

To provide and improve the Service (embeddings, answers, widget display).

To authenticate users, protect security, and prevent abuse.

To comply with legal obligations and respond to lawful requests.

We may use cookies or local storage (e.g. theme or language preferences). You can adjust your browser to limit cookies; some features may not work as expected.

We may use infrastructure providers (hosting, AI, email) to run the Service; they process data only on our instructions and under appropriate safeguards.

We do not sell your personal data. Further sharing occurs only where required by law or with your consent when applicable.

We apply appropriate technical and organizational measures to protect data. No system is perfectly secure; please also protect your login credentials.

We retain data as long as needed to provide the Service and meet legal retention requirements.

Depending on applicable law, you may have rights to access, correct, delete, restrict, or object to processing of your personal data. Contact us at the email below. We may verify your identity before fulfilling a request.

We may update this Privacy Policy. The new version will be posted on this page with an updated date.

Privacy questions: [email protected].